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Enterprise Consulting and Process Design, Senior Analyst

Quick Facts

Jersey City, New Jersey, Southlake, Texas, Omaha, Nebraska, Chicago, Illinois ID# 2018-20135 Regular Full-Time Second Level Professional

Role:

The Enterprise Consulting and Process Deisgn Senior Analyst will report to the Senior Manager of the team and will be responsible for working across functional organizations to identify synergies, eliminate waste and support fact based problem solving and decision making.  Provides analytical support to drive performance improvement through improved end-to-end process design and management.  Produces quantitative results & data visualization to drive productivity improvements and reduce non-value adding expense.  Individual task ownership as assigned.

Responsibilities:

  • Ability to execute specific methodology and tools in support of engagement activities including, but not limited to diagnostic support, data analysis and insight development of strategic initiatives
  • Collaborate with the process design efforts to understand the business value inherent in various technology (e.g. ICR, BPM) capabilities and determine how to apply them to particular processes to increase enterprise performance
  • Support any process design efforts by analyzing, documenting, and designing the future state of selected business process and its key performance indicators (KPIs), service level agreements (SLAs), business reports, process metrics, and process diagrams.
  • Knows how to use and obtain data from workflow tools, data warehouses, etc. and is comfortable with statistical concepts such as distribution theories, general probability theory, correlations, etc.
  • Cost benefit analysis, ROI to help deliver the most value to the organization
  • Able to identify dependencies within project tasks, manage milestones, keeps assignments timely and accurate
  • Partners with a senior member of the ECPD to deliver engagement results as part of broader execution team
  • Facilitates medium scale meetings managing logistics, content development and achievement of defined objectives (Sr. Analyst should be able to manage one level up on the business side)
  • Continuously drive skill and knowledge development through forums, reading/research, best practice sharing and Lean in Action visits
  • Communicates to business partners, stakeholders, on report findings, results of analytics, relevant findings, opportunities, etc.

Requirements:

  • Experience in Financial Services highly preferred, but not required
  • Up to 40% travel required
  • Must be highly analytical with experience defining analytical approaches for engagements and applying a range of analytical tools to synthesize insights and develop solutions
  • Proficient with Excel & PowerPoint, and process modeling tools
  • Familiarity with SQL and identifying trends and root cause analysis
  • Ability to organize, prioritize, and adjust execution plans as needed to ensure success of the goals for a project
  • Comfortable working with the ambiguous while driving toward clarity
  • Able to work effectively with sensitive topics
  • Demonstrated experience in diagnosing and mapping systems/process/value streams
  • Familiarity with statistical tools/software (e.g., Minitab) and Agile methodologies 
  • Knowledge of Business Process Management (BPM), Organizational Decision Management (ODM), Enterprise Content Management (ECM) technologies a plus
  • 4 Year College Degree in Engineering, Finance, Economics or business related field
  • 3-5 Years related experience
  • 5-7 years total experience
  • Military education or experience may be considered in lieu of civilian requirements listed

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About TD Ameritrade.

A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

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Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here. TD Ameritrade is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade, Inc. member FINRA/SIPC/NFA is a subsidiary of TD Ameritrade Holding Corporation (NASDAQ:AMTD). TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company and the Toronto-Dominion Bank.

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