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Senior Storage Engineer

Quick Facts

Jersey City, New Jersey, Omaha, Nebraska, Columbia, Maryland ID# 2018-21911 Regular Full-Time Second Level Professional

Role:

An outstanding career opportunity with a leading provider of securities brokerage services and technology-based financial services.  The Senior Engineer will work to collaborate with platform operations team members to execute services supporting over 10 corporate locations, approximately 11,000 users, 3 major data centers and 10 million clients. This individual will execute lifecycle, maintenance and support of enterprise infrastructure platforms and must have the ability to function autonomously in a collaborative culture with focus on business outcome(s), impact to the firm and client service orientation.

 

The Senior Engineer will:

  • Perform incident response and break-fix triage for issues related to infrastructure platforms.
    Infrastructure including but not limited to middleware, database, server operating systems, virtualization and storage technologies.
  • Partner with requestors to execute tasks provided via request portal for service delivery.
    Conduct analysis and provide suggestions to improve the delivery of services by the team.
    Execute and improve vulnerability and resiliency management strategies which includes patching, reboots, infrastructure testing and other proactive maintenance tasks.
  • Provide mentorship and leadership to emerging talent within the infrastructure technology.
    Conducts peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability.

Responsibilities:

  • Executes and provides feedback for operational policies, procedure, processes and standards.
  • Provides subject matter expertise in cross-functional strategic and tactical efforts.
  • Provides subject matter expertise and leadership in triage for escalated production incidents.
  • Partners with key vendor providers to escalate and troubleshoot severity issues.
  • Assist in developing engineering and operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, and optimize delivery.
  • Propose, design, and implement enhancements and additions to current environment
  • Provide 24/7 on-call support on rotating schedule.
  • Lead the development and execution of scripts focusing on the enhancement and efficiency of day-to-day tasks executed by the platform operations team.
  • Collaborate with team members to provide feedback on the enhancement of operation policy, process and workflow.
  • Evaluates and actions against metrics analyzing the performance of the infrastructure operations team to ensure timely and accurate services delivery.
  • create and maintain System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure.
  • Provide mentorship and leadership to emerging talent within the infrastructure technology (in the form of cross training, workshops, and knowledge sharing).
  • Conducts peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability.
  • First and Second level troubleshooting for server and storage platforms supporting trading and client and associate services.
  • Perform implementation, maintenance, remediation, and troubleshooting services for server and storage platforms supporting trading and client services
  • Perform implementation, maintenance, remediation, and troubleshooting services for server and storage platforms including middleware, database and server operating systems
  • Analyzes and executes configuration and audit strategies to assist in ensuring compliance with standard settings and security direction
  • Provides delivery services as working member of a core project team delivering business projects.
  • Collaborate with application owners to install, configure and deliver third party product installations.
  • Executes the delivery of standard platform builds.

Requirements:

  • BA or BS Engineering, Computer Science or related field
  • Extensive Systems Engineering and/or Operations experience within e-commerce or financial services industry
  • Subject Matter Knowledge and understanding of the following Storage Technologies:
    • Hyper Converged/Converged Infrastructure
    • EMC ViPR Controller
    • NAS products
    • EMC Networker
    • XtremIO /Flash Related products  
    • Object Storage
    • NVME
    • Software Defined Storage
  • Understanding of security and risk, especially as it relates to patch and configuration management, logging, alerting and monitoring.
  • Extensive troubleshooting, triage, root cause analysis and performance monitoring skills.
  • Should have an understanding of current industry trends and their advantages with ability to right fit into an existing environment.
  • Background  working in organizations that provide 24x7x365 support.
  • Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels.
  • Must be able to communicate effectively with technical and non-technical audiences.  

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About TD Ameritrade.

A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours.

Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here. TD Ameritrade is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade, Inc. member FINRA/SIPC/NFA is a subsidiary of TD Ameritrade Holding Corporation (NASDAQ:AMTD). TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company and the Toronto-Dominion Bank.

© 2019 TD Ameritrade IP Company, Inc.

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About Finance and Accounting Jobs

TD Ameritrade has been a leader in brokerage and investment services for over 40 years and offers a full spectrum of powerful solutions and innovative tools for trading and investing. We’re constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. And in order to continue achieving, we need the best professionals to join us with a Finance job.< br > At TD Ameritrade we understand that one of the biggest investments we make as a Company is in our people. And that’s why we are committed to a successful, client-focused business model, training programs and advancement paths and an outstanding work environment where you can grow your career.< br > Learn more about Finance jobs with TD Ameritrade today.

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By virtue of what we do, our world is filled with numbers. Here are just a few that we believe best describe TD Ameritrade at its finest.

  • 10,000 Full-time
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