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Sr Engineer, TechOps Svs (VMWare)

Quick Facts

Jersey City, New Jersey ID# 2018-20798 Regular Full-Time Second Level Professional


An outstanding career opportunity with a leading provider of securities brokerage services and technology-based financial services. The Senior Engineer will work to collaborate with platform operations team members to execute services supporting over 9 corporate locations, approximately 10,000 users, 2 major Data centers and 5 million Clients. This individual will execute lifecycle, maintenance and support of enterprise infrastructure platforms and must have the ability to function autonomously in a collaborative culture with focus on business outcome(s), impact to the firm and client service orientation.

The Senior Engineer will:
• Perform incident response and break-fix triage for issues related to infrastructure platforms.
• Infrastructure including but not limited to middleware, database, server operating systems and virtualization
• Partner with requestors to execute tasks provided via request portal for service delivery.
• Conduct analysis and provide suggestions to improve the delivery of services by the team.
• Execute and improve vulnerability and resiliency management strategies which includes patching, reboots, infrastructure testing and other proactive maintenance tasks.
• Conducts peer review analysis and acceptance for new or modified processes to ensure sustainability and repeatability.


• Executes and provides feedback for operational policies, procedure, processes and standards.
• Provides subject matter expertise in cross-functional strategic and tactical efforts.
• Provide thought leadership, best practice recommendations, mentoring, and training to individual members of the team or the team at large as needed.
• Partners with key vendor providers to escalate and troubleshoot severity issues.
• Assist in developing engineering and operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, and optimize delivery.
• Propose, design, and implement enhancements and additions to current environment
• Provide 24/7 on-call support on rotating schedule.
• Lead the development and execution of scripts focusing on the enhancement and efficiency of day-to-day tasks executed by the platform operations team.
• Collaborate with team members to provide feedback on the enhancement of operation policy, process and workflow.
• Evaluates and actions against metrics analyzing the performance of the infrastructure operations team to ensure timely and accurate services delivery.
• Support daily operations such as capacity management, performance monitoring and network systems connectivity.
• Recommend and execute Linux/Windows server hardware and software configuration, installation, integration, upgrades and performance tuning for robust and reliable performance.
• First and Second level troubleshooting support for trading platforms.
• Analyzes and executes configuration and audit strategies to assist in ensuring compliance with standard settings and security direction.
• Create and modify shell scripts to automate tasks and integrate solutions.
• Complete and maintain all necessary documentation pertaining to policies and procedures, and other projects as assigned.


• BA or BS Engineering, Computer Science or related field

• Excellent verbal and written communication skills, time management skills and organizational skills

• Extensive Systems Engineering and/or Operations experience within e-commerce or financial services industry
• Ability to develop automation using Python, Powershell and/or Perl
• Subject Matter Knowledge and understanding of the following :
Middleware Technologies: Tomcat, tc Server, Tibco, Spring Boot, BusinessWorks
Server OS: Red Hat Linux, VMware ESX and Windows

• Extensive knowledge of VMWare vSphere
• Work on or drive team projects to improve and enhance our virtual platform.
• Ability to learn and adapt quickly to new technologies and environments while being able to see and present the “big picture”
• Possesses the ability to be productive in a team environment as well as work independently.
• Strong analytical and problem solving skills with the ability to remain calm under pressure
• Pivotal Cloud Foundry and BOSH experience
• Hands on experience installing, supporting and operating a hosted Cloud Foundry platform
• Experience with Infrastructure as Code (IAC) tools (e.g. Chef, Puppet, Ansible)
• Splunk knowledge to identify trends via dashboards and reports to resolve platform issues
• Operational knowledge of AppDynamics

• Experience with ITIL and/or other similar frameworks.
• Experience with LEAN methodologies, leading Value Stream mapping sessions and driving problem resolution meetings with cross-functional teams.
• Should have an understanding of current industry trends and their advantages with ability to right fit into an existing environment.
• Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels.
• Must be able to communicate effectively with technical and non-technical audiences.
• Must be a self-starter with the ability to work independently and in a collaborative team environment.

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About TD Ameritrade.

A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours.

Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here. TD Ameritrade is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade, Inc. member FINRA/SIPC/NFA is a subsidiary of TD Ameritrade Holding Corporation (NASDAQ:AMTD). TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company and the Toronto-Dominion Bank.

© 2018 TD Ameritrade IP Company, Inc.

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About Finance and Accounting Jobs

TD Ameritrade has been a leader in brokerage and investment services for over 40 years and offers a full spectrum of powerful solutions and innovative tools for trading and investing. We’re constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. And in order to continue achieving, we need the best professionals to join us with a Finance job.< br > At TD Ameritrade we understand that one of the biggest investments we make as a Company is in our people. And that’s why we are committed to a successful, client-focused business model, training programs and advancement paths and an outstanding work environment where you can grow your career.< br > Learn more about Finance jobs with TD Ameritrade today.

All about growth.

By virtue of what we do, our world is filled with numbers. Here are just a few that we believe best describe TD Ameritrade at its finest.

  • 10,000 Full-time

    Graphic 2 people
  • 350+Branches
    in 49 States

    Graphic 2 people
  • 18,380 Hours Volunteered to
    Community Programs in 2017

    Graphic 2 people