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At TD Ameritrade, the health and safety of our employees and candidates is our highest priority, and we have recently transitioned the majority of our employees to working from home. While we are still actively recruiting, due to the current situation related to the Coronavirus (COVID-19), we have made some critical changes to our recruiting process that eliminates the need for any face to face contact. As your application progresses, you can expect interviews to be conducted either on the phone or via video conference. Our Talent Acquisition Partners will guide you throughout the interview process and will be on hand to answer any questions you might have.

Mgr, Enterprise Continuity Management

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The Manager, Enterprise Continuity Management is responsible for assisting with the implementation and management of the firm’s corporate wide contingency planning/business continuity program.  The Manager, Enterprise Continuity Management will  work closely with the assigned Business Continuity Plan Owners and liaisons to  ensure that the business units’ continuity plans are coordinated and work toward a common goal of helping the firm recover from an actual disaster or business interruption.  This position will also work closely with Technology to ensure that the business units’ recovery plans are in sync with technology disaster recovery plans.  The Manager, Enterprise Continuity Manager will assist with the coordination of the firm’s business continuity testing program. 

To this end, this position will work with assigned Business Continuity Plan Owners and liaisons to ensure their business continuity tests comply with established frequency and scope guidelines, and that all test results are documented and action items are resolved within assigned completion dates.  The Manager, Enterprise Continuity Manager will be responsible for implementing and maintaining the firm’s business continuity management system and emergency notification system.  In the event of an actual business interruption or disaster, this position will provide support to management.



Responsibilities:

  • Coordinate, oversee, and guide the annual data collection process
  • Conduct data analysis and identify gaps in business continuity / recovery plans
  • Build relationships with Business Continuity Plan Owners and partner with them to manage data collection, analysis, and approval
  • Serve as a consultant for business continuity plans and processes
  • Manage expectations of Business Continuity Plan Owners and assure that they are working in a coordinated effort to meet the firm’s business continuity requirements
  • Conduct Business Impact Analyses
  • Work with system vendors and internal stakeholders to implement and maintain business continuity management system
  • Manage the day-to-day activities of the firm’s business continuity management and emergency notification systems
  • Manage the vendor partnership with our business continuity management system (BMS) and emergency notification system (ENS)
  • Evaluate system upgrades and design/modify the new system to best manage the firm’s business continuity needs
  • Manage the implementation of all system upgrades
  • Consult with the Business Continuity Plan Owners to assure that business continuity systems meets their needs
  • Train users of the business continuity and emergency notification systems on the functionality of the systems and provide ongoing consultation  
  •  Develop and facilitate business continuity testing methodologies
  • Support all business unit tests of their recovery plans in accordance with established corporate guidelines
  • Monitor test results and assist with action plans developed to resolve issues identified during the business unit tests
  • Ensure test strategies, plans, and results are managed and maintained through the firm’s test management system
  • Re-evaluate the firm’s business continuity plans based on the annual test results and provide guidance to update the recovery plans accordingly
  • Assist with the overall implementation, management, and maintenance of the firm’s Enterprise Continuity program
  • Assist business units on compliance to business continuity ICAP controls
  • Assist with the management and maintenance of scorecards and dashboards related to overall program management
  • Assist with the development and management of business continuity communications and awareness
  • Develop and manage training programs for the firm’s business continuity management system and emergency notification system
  • Train Business Continuity Plan Owners as needed on tools and processes

Requirements:

  • Prior experience working in a large business continuity environment
  • Experience with risk evaluation and control, business impact analysis, business continuity strategy development, and implementing business continuity plans
  • Ability to manage multiple priorities, ensure quality, professional work, and maintain high standards
  • Strong diagnosis and analytical skills
  • Ability to work with all levels within an organization
  • Excellent communication skills (verbal and written)
  • Experience working with, and administering, business continuity management systems and emergency notification systems
  • Expert use of Microsoft Work, Excel and PowerPoint
  • Experience working within a financial services organization is a plus
  • Executes with a sense of urgency, a drive to make an impact, and a high level of self-confidence
  • Education Level Required: 4 Year College Degree
  • Education Level Preferred: 4 Year College Degree
  • Name of Major Required (or preferred- please indicate which it is): Business, Accounting, or a related discipline preferred
  • Years Related Experience: 3-5
  • Years Total Experience: 5-10
  • ABCP, CBCP or MBCP is plus
  • PMP a plus
Apply now

Quick Facts

  • Omaha, Nebraska; Southlake, Texas;
  • ID# R-4173
  • Full time
  • Manager
  • Permanent Employee

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About TD Ameritrade

As a leader in brokerage and investment services for nearly 45 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and boosting our capabilities, from a leading active trader program to intuitive long-term investment solutions, and a national branch system. Combine that with some of the industry's brightest minds, and there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, our technology is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology that aims to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits, and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours.

Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here.

Coming together to better serve our clients

TD Ameritrade and Charles Schwab are now part of one company with a shared vision. Harnessing our combined strength, we are building a firm with an entrepreneurial spirit and the resources of a large financial services institution committed to serving investors of all sizes.

Together, we will have:

  • Greater scale, which enables us to serve a broad range of clients at lower costs
  • World-class services and solutions backed by our commitment to provide secure and stable systems
  • The industry’s most talented team, all united by an unwavering commitment to clients and a shared heritage of innovation

We expect the integration to take between 18-36 months. Until then, TD Ameritrade and Schwab will continue to operate as two separate broker-dealers and custodians.

Both TD Ameritrade and Schwab have been consistently recognized as best places to work.
The combined company will carry on this heritage, offering opportunities for you to build and grow a meaningful career.

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