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at TD Ameritrade.

Find a job at TD Ameritrade.

Senior Internal Communications Specialist (Content Strategist)

Quick Facts

Omaha, Nebraska, Jersey City, New Jersey ID# 2018-16885 Regular Full-Time Senior Level Professional

Role:

There’s a whole category of consultants and thinkpieces declaring that no one has figured out how to fully modernize internal communications. As information flow in our regular lives becomes more intuitive, frictionless and effortless, organizations have failed to truly free internal corporate communications from the shackles of ‘90s-era tools like email and intranet pages.

 

Until we do it, that is.

 

We’re building a new Digital Workplace and Channel Effectiveness team, tasked with imagining and assembling modern communications tools that empower TD Ameritrade Associates to better deliver on our promise of transforming lives and investing for the better. With thousands of our people directly serving our clients—and thousands more supporting them—we need a digital workplace that enables free information flow uninhibited by org charts and old models.

 

That’s where you come in. We’re looking for an experienced content strategist who can help our internal communications team maximize the value of our new technologies, translating these new opportunities into best practices that we can leverage in support of our business partners. We need someone who is collaborative, curious and unafraid of entering uncharted territory, working in partnership with communications partners to develop the governance and measurement strategies that ensure the right information is getting to the right people, when they need it.

Responsibilities:

  • Executing and managing the content strategy and governance roadmap, while managing the day-to-day business partner and internal communications relationships to support the roadmap plans
  • Acting as a consultant to internal communications partners to help them understand how to translate business objectives and goals through the firm’s internal communications channels
  • Providing clear guidelines, policies and content tagging to drive accurate, curated and natural content, ensuring we deliver information to our Associates in the right channels
  • Collecting metrics, feedback and benchmark data to optimize content and channel effectiveness, as well as telling the channel effectiveness results story

Requirements:

  • Four-year college degree (graduate degree preferred) with 5+ years of related experience
  • Advanced level ability to create, develop and execute digital, social and traditional content through available communication channels
  • Ability to partner with cross functional teams across the organization, manage multiple agency relationships and partner to ensure there is consistency and clarity in messaging
  • Ability to effectively understand internal clients’ business and communications needs, with a clear understanding of challenges/opportunities
  • Keen ability to understand and interpret digital strategies that will be delivered by cross-functional groups inclusive of internal and external partners
  • Military education or experience may be considered in lieu of civilian requirements listed

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About TD Ameritrade.

A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours.

Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here. TD Ameritrade is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade, Inc. member FINRA/SIPC/NFA is a subsidiary of TD Ameritrade Holding Corporation (NASDAQ:AMTD). TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company and the Toronto-Dominion Bank.

© 2014 TD Ameritrade IP Company, Inc. All rights reserved. Used with permission.

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All about growth.

By virtue of what we do, our world is filled with numbers. Here are just a few that we believe best describe TD Ameritrade at its finest.

  • 5,900 Full-time
    Employees

    Graphic 2 people
  • 100+Branches
    in 34 States

    Graphic 2 people
  • 96,000 Hours Volunteered to
    Community Programs

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