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Content Manager - Temporary

Quick Facts

Salt Lake City, Utah, Jersey City, New Jersey, Chicago, Illinois ID# 2017-11565 Temporary Full-Time Support Level

Role:

As a Content Manager, you’ll be responsible for creating educational content and experiences that will help everyday people become better-informed investors. You’ll play a number of parts, including writer, storyteller, researcher, designer, consultant, and strategist. The ideal candidate is comfortable designing and creating a variety of media types, including video (scripted and live-streaming), podcasts, articles, live events, online courses, and webcasts. Success will require deep strategic thinking about the role of content in the client and user experience, an understanding of how people think and learn, high attention to detail, the ability to collaborate with a variety of other teams, and a knack for translating complex concepts into layman’s terms.

Responsibilities:

  • Actively participate in the design, development, evaluation, and alignment of content offerings. For example, script explainer videos or partner with SMEs to outline and write online courses.
  • Serve as an educational and content consultant for instructors, event teams, and other partners. For example, provide feedback on the content and delivery of a conference presentation or revise a slide deck for a webinar.
  • Provide content strategy and act as content consultant for user experience and customer experience projects. For example, consult with a UX designer to redesign a web page or write copy for a marketing brochure.
  • Conduct needs assessments and user research activities to identify content marketing opportunities. For example, conduct a usability test or write market research survey questions.
  • Implement and assess content via accepted data gathering methodologies. For example, examine YouTube analytics to assess video performance or analyze customer satisfaction survey results to evaluate a workshop.
  • Stay informed about financial market trends.

Requirements:

  • An established track record of creating engaging content from start to finish
  • Demonstrated superior writing skills
  • Experience designing and creating a variety of content assets including video, live workshops, webinars, and online courses
  • Solid project management skills and experience working successfully with cross-functional teams
  • The ability to translate client needs and mindset into relevant and useful content
  • Familiarity with principles of user experience and user-centered design
  • Data-driven decision making skills and an understanding of how to use analytics to identify content opportunities and evaluate performance
  • Deep familiarity with online content platforms, social networks, and online learning (e.g., YouTube, Facebook, Twitter, Khan Academy, Coursera).
  • The ability to organize an prioritize activities in order to handle multiple assignments effectively
  • Travel up to 20%
  • Five to seven years proven experience in designing and delivering quality content on time and on budget
  • Progressive leadership experience working with SMEs, content creators, and media developers
  • Masters in English, Marketing, Instructional Design (or related field) preferred
  • Interest in and knowledge of financial markets a plus
  • Experience creating content for financial services or other regulated industry a plus
  • Military education or experience may be considered in lieu of civilian requirements listed

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About TD Ameritrade.

A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours.

Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here. TD Ameritrade is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade, Inc. member FINRA/SIPC/NFA is a subsidiary of TD Ameritrade Holding Corporation (NASDAQ:AMTD). TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company and the Toronto-Dominion Bank.

© 2014 TD Ameritrade IP Company, Inc. All rights reserved. Used with permission.

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