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Enterprise Continuity Management Senior Analyst

Quick Facts

St Louis, Missouri ID# 2018-20761 Regular Full-Time Second Level Professional


This position provides key support and administrative activities for the Enterprise Continuity  Program  at TD Ameritrade.  Primary responsibilities include assisting in the facilitation of the quarterly Enterprise Continuity required activities, including plan review and update, plan testing, plan approvals, and business impact analysis activities.  Also integral to this role is relationship management with TDA business partners and internal/external technical support contacts. 

This individual will assist in the development and implementation of well thought out recovery strategies  designed to ensure the continued operations of key business processes, following an unplanned business interruption.  The Senior Analyst is expected to add value to solution identification, design and implementation.  Additionally, the incumbent will frequently serve as the point of contact for the business regarding  the Enterprise Continuity system and  workflow issues.   To this end, there will be considerable relationship management and outreach involved.


  • Maintain group information and template messages. Perform weekly associate data updates coordinating with the PeopleSoft feed. Develop new groups and messages as required by events or at end user request. Send messages as required
  • Add system users, assigning messages and groups. Remove system users. Develop system role templates, limiting user access to groups, message templates and system features.
  • Prepare post-test reports and analysis
  • Perform weekly associate data updates coordinated with the PeopleSoft feed. Prepare data file imports (associate and location/recovery strategy files), Import  location information and copy associate add/update/delete files to SunGard API. May require specific teams updates in software after associate terminations
  • Reconcile the PeopleSoft feed and the Business Continuity Planning ( BCP) software to make sure terminated associates have been properly removed from the BCP system
  • Develop new security profiles for the system. Add new end users. Manage internal access control process. Remove end users from system
  • Support Business Continuity Managers on utilization of the BCP software.  Train new users on system access and system use.  Work with end users to resolve questions, problems and complaints.  Support users by creating new plan documents, deletion of old plans, consolidation of plans and the allocation of plans into multiple plans
  • Support the Business Continuity Managers on the completion of the annual business continuity program requirements – plan updates, testing and program approvals
  • Work with the Business Continuity Managers on the development and documentation of process / department criticality analysis and recovery time objectives
  • Development presentations, handouts and meeting documentation as needed


  • 4 year College Degree; Accounting, Business or related field
  • 3+ years business continuity experience
  • 3-5 years total experience
  • Experience working with a broker/dealer firm or within a financial services firm  a plus  
  • Experience executing enterprise-wide initiatives that require cross business involvement and collaboration
  • Ability to diagnosis and effectively assess impact of enterprise continuity initiatives
  • Good facilitation skills to provide guidance to the Business Continuity Managers on the development and enhancement of their business unit’s business recovery plans
  • Proficient  Microsoft Word, Excel and PowerPoint skills
  • Ability to communicate and collaborate with all areas of an organization is necessary, as is attention to detail
  • Associate Business Continuity Professional or Certified Business Continuity Professional a plus
  • Military education or experience may be considered in lieu of civilian requirements listed

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About TD Ameritrade.

A leader in brokerage and investment services for over 35 years, TD Ameritrade offers a full spectrum of powerful solutions and innovative tools for trading and investing. We're constantly expanding our knowledge and bolstering our capabilities, from a leading active trader program to intuitive long-term investment solutions and a national branch system. Combined with some of the industry's brightest minds, there's no limit to how big our accomplishments can be.

From first-time investors to sophisticated traders, TD Ameritrade is focused on helping individuals seek out their financial goals. And you're the ambassador to all that we do. Beginning with our trading platform and proprietary technology to our resolve to outperform, you'll maintain the high level of quality and integrity we're known for, each and every day. With the right opportunity, there's no limit to what you can accomplish.

As a leading employer in financial services, we believe in building strong relationships, achieving quality results and working with integrity. It's at the heart of everything we do. That's why we provide you with comprehensive training, benefits and programs that inspire you to achieve more every day. Apply to a TD Ameritrade job today and help our clients pursue their dreams, while you fulfill yours.

Applicants must be eligible to work in the U.S. Immigration sponsorship is typically not available for this position.

TD Ameritrade participates in the E-Verify program. For additional information on this program please click here. TD Ameritrade is an Equal Opportunity Employer. We value diversity and offer a quality workplace. TD Ameritrade, Inc. member FINRA/SIPC/NFA is a subsidiary of TD Ameritrade Holding Corporation (NASDAQ:AMTD). TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company and the Toronto-Dominion Bank.

© 2018 TD Ameritrade IP Company, Inc.

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